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2018 DealerRater Consumer Satisfaction Award

Did you know that Sam Pack’s Five Star Ford of Lewisville is an award winning dealership? Our dealership has received a 2018 Consumer Satisfaction Award from auto dealer authority, DealerRater. We have also maintained our ”Excellent” customer service rating for yet another year.

Each year DealerRater recognizes a select number of auto dealerships throughout the U.S. and Canada for outstanding customer satisfaction. Results for their Consumer Satisfaction Awards are calculated by averaging customer review scores received in the past 24 months. Our current DealerRater score is 4.8 out of a possible 5 star rating with a 97% recommended status.

In order to qualify for DealerRater Consumer Satisfaction Awards a dealership must receive a minimum of 25 reviews posted during the past year, an average star rating of 4.0 out of a possible 5.0 and have at least one review posted per quarter in the previous year. This year our Lewisville Ford Dealership not only met this criteria but exceeded it.

We realize that this award would not be possible without the many positive comments and reviews posted by our loyal customers and we thank you for your continued support. If you would like to see what people are saying about our Ford dealership on DealerRater please visit: