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Why the Ford Power Promise?

As electric vehicle adoption rises across the U.S., many potential buyers still have common concerns about the electric vehicle experience, particularly around charging, support, and battery longevity. The Ford Power Promise is designed to address these top concerns, giving potential customers the confidence to embrace electric driving.

A lack of information about where and how to charge is one of the biggest barriers for those hesitant to make the switch to electric vehicles.

The Ford Power Promise is built to simplify and support the transition to electric vehicles, especially in areas like home charging, to ease concerns and enhance the ownership experience.

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F-150 LightningĀ®

From work to recreation and everything in-between, the F-150 Lightning is Built Ford ToughĀ®.

  • XLT, FLASH, LARIAT, and Platinum trims
  • 240-320 miles of EPA-estimated range*
  • 775 lb-ft of torque
  • Pro Power Onboard with 10 standard household outlets
  • Available Tow Technology Package plus more tech to support you throughout the day
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Mustang Mach-EĀ®

The spirit of MustangĀ®, electrified, means never having to choose between what you want, and what you need.

  • Select, Premium, GT and Rally trims
  • 230-320 miles of EPA-estimated range*
  • Standard- or extended-range battery
  • Rear wheel and electric all wheel drive options
  • Available BlueCruise Hands-Free Highway Driving127Ā and more innovation at every turn
Ā 

Ford's Power Promise

Ā Instilling Confidence in Electric Vehicle Customers

The Ford Power Promise simplifies electric vehicle ownership by focusing on the areas that matter most to our customers. Designed to give them the confidence to go electric from day one, the Ford Power Promise offers a range of promotions and programs, including:

  • A complimentary home charger and standard installation with every new electric vehicle purchase or lease
  • 24/7 live support, including proactive charging assistance
  • Access to on-the-road charging for convenient refueling away from home
  • Assurance in the reliability and health of their vehicleā€™s battery

Contact Us

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Home Charging: Complimentary Home Charger and Installation

Starting October 1, 2024, customers who purchase or lease a Ford electric vehicle are eligible to receive a complimentary Ford Charge Station Pro home charger, along with standard installation. This allows customers to wake up each day with a full charge by conveniently charging at home. Ford is the only auto manufacturer in the U.S. offering both a complimentary home charger and standard installation with the purchase or lease of an electric vehicle.

Additional Details:
To qualify, customers must purchase or lease a new Ford F-150 Lightning, Mustang Mach-E, or E-Transit Cargo Van from a participating Ford dealer between October 1, 2024, and January 2, 2025.

Ongoing Support and Guidance

New ā€” 24/7 Electric Vehicle Support
Ford is introducing around-the-clock live support, including proactive charging assistance. While issues are unlikely, customers can feel confident knowing weā€™re always ready to help. With 24/7 electric vehicle support, customers can text a dedicated Ford advisor at any time for assistance.

Additional Details:
Available for Ford F-150 Lightning and Mustang Mach-E owners. Customers must opt-in to this service.

New ā€” Proactive Roadside Assistance
Fordā€™s Roadside Assistance now covers unexpected vehicle events, including running out of charge. No matter where they are, customers can be picked up and brought to the nearest charging station or dealership.

Additional Details:
Available for Ford F-150 Lightning and Mustang Mach-E owners.

Easy Service Solutions
Fordā€™s extensive dealer network offers local in-person support, while participating dealerships provide convenient services like complimentary Mobile Service and Pickup & Delivery. This allows many maintenance needs to be addressed right at the customerā€™s home, eliminating the need to drive to a service location.

Additional Details:
To qualify, customers must purchase or lease a new Ford F-150 Lightning, Mustang Mach-E, or E-Transit Cargo Van from a participating Ford dealer between October 1, 2024, and January 2, 2025.

On-the-Road Charging

BlueOvalā„¢ Charge Network
Ford provides on-the-road charging support with access to the BlueOvalā„¢ Charge Network ā€” the largest public charging network in North America. This network now includes over 15,000 Tesla fast chargers, with more being added weekly.

Connected Built-in Navigation
Ford makes it easy to find public charging options through its Connected Built-In Navigation, as well as Apple EV Routing via CarPlayĀ®, with Google Maps EV Routing via Android Autoā„¢ coming soon.

FordPassĀ® App
With the FordPassĀ® App, customers can locate and pay for charging at any station within the BlueOvalā„¢ Charge Network, all through a single account and app, simplifying the charging experience.

Battery Confidence

Battery Warranty
Ford electric vehicles come with an eight-year/100,000-mile high-voltage battery warranty, ensuring peace of mind for our customers.