• Sales: (469) 960-7240
  • Service: (469) 960-7073
  • Parts: (469) 960-7234
  • 1144 N Stemmons Fwy, Lewisville, TX 75067
  • Hours
Updated Five Star Ford Lewisville Logo Revamp January 2024

Five Star Ford of Lewisville TAKING CARE OF TEXAS, ONE FAMILY AT A TIME

Fivestarford Performance
Bronco
Roush Performance
  • Sales: (469) 470-4938
  • Service: (469) 960-7073
  • Parts: (469) 960-7234
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Five Star Ford of Lewisville

  • New Ford
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      • What Is Gold/Blue Certified?
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  • Specials
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      • Oil Change Service
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  • About Us
    • Who, Why, Where
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Menu
  • New Ford
    • FS Performance
      • Interactive Garage
      • Roush
      • RTR
      • All Performance Vehicles
    • All New Inventory
    • Remaining New 2024s
    • Instant Trade Value
    • Trucks
      • F-150
      • Super Duty
      • F-150 Lightning
      • Ranger
      • Maverick
    • SUVs
      • Bronco
      • Bronco Sport
      • Edge
      • Escape
      • Explorer
      • Expedition
      • Mustang Mach-E
    • Mustang
      • Mustang
      • Mustang Mach-E
    • Transit
    • Fleet/Small Business
      • Fleet Vehicles
      • Fleet Service Center
      • Tax Code 179
    • Custom Request Order
    • Research New Models
  • EV/Hybrid
    • New Electric Inventory
      • F-150 Lightning
      • Mustang Mach-E
    • New Hybrid Inventory
    • Pre-Owned Electric Inventory
    • Pre-Owned Hybrid Inventory
    • Electric Vehicle Gas Savings
    • Instant Trade Value
  • Pre-Owned
    • All Pre-Owned
    • Instant Trade Value
    • Vehicles Under $15,000
    • Ford Certified
      • Gold Certified Vehicles
      • Blue Certified Vehicles
      • What Is Gold/Blue Certified?
    • Pre-Owned Cars
    • Pre-Owned Trucks
    • Pre-Owned SUVs, Crossovers, & Vans
    • CARFAX® One-Owner Vehicles
    • Research Pre-Owned Models
  • Specials
    • New Vehicle Specials
    • Pre-Owned Specials
    • Occupation Specials
    • Referral Bonus
    • Service Coupons
    • Tax Code 179
  • Get Approved Now
    • Apply for Financing
    • Get Pre-Qualified – No Impact to Credit
    • Payment Calculator
    • Black Book Credit Estimator
    • Instant Trade Value
    • Tax Code 179
  • Instant Trade Value
  • Service & Parts
    • Schedule Service
    • Service Center
    • YOUR TIRES HQ
    • Mobile Service
    • Ford Pickup & Delivery
    • Express Services
    • Service Coupons
    • Maintenance
      • Oil Change Service
      • Brake Service
      • Battery Service
      • Transmission Service
    • Parts Department
      • Order Parts
      • Order Accessories
      • Tire Department
      • Tire Finder
      • Recall Department
      • Part Brands
    • Accessories
  • About Us
    • Who, Why, Where
    • Testimonials
    • Frequently Asked Questions
    • We Speak Your Language
    • Careers
    • Staff
    • Blog
Management Team
Internet Department
Sales Department
Finance Department
Accounting Department
Service Department
Parts Department
Fleet Department
Customer Care
Management Team

Management Team

Andrea

Andrea Ballard

GENERAL MANAGER

  • (469) 960-7240

Lewisville logo
Andrea Ballard

Bio:

Hello!  The automotive industry is where I began my working career; I started filing in the Service department at the age of 15.  Afterwards, I was able to gain experience in Accounting and Sales, and eventually Management in my early 20’s.  I have been fortunate enough to work in retail automotive as well as corporate automotive, mostly in Accounting as a multi-store Controller or Vice President of Accounting for a dealer group.  All of the amazing experience led me to the opportunity to be the first female General Manager of the Pack Automotive Group!  
 
My husband and I live in the community and have 5 children, ranging from early to mid 20s.  We are both in the automotive industry, as are two of our children and my father.  We are also proud military parents!  Our favorite hobby is to travel as often as possible and to spend as much time with family and friends as possible.  
 
My goal is to always invest in others and to leave everything that I can better than I found it! 
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silhouette staff

Calvin McDonald

General Sales Manager

Misty Collins

Misty Sneed

NEW CAR MANAGER​

  • (469) 960-7240
  • Email Me

Lewisville logo
Misty Collins

Bio:
Hi, I am Misty! I am the New Car Sales Manager at Sam Pack’s Five Star Ford Lewisville. I have been in the car business since January 2004 and with Sam Pack Five Star Ford Lewisville since March 2021. Some unique facts about myself are, I enjoy all sports and games, I have a ranch/farm with 4 goats, 2 donkeys, 8 chickens, 1 pony, 2 horses, and cats, and I have 2 daughters. On my days off I take care of all our animals, laundry, laundry and I love doing puzzles. What I enjoy the most about the work that I do is making the car buying process fun and enjoyable for our customers versus it being stressful. I also love teaching and watching salespeople learn and grow.

Philosophy:
“If you want the rainbow you gotta put up with the rain.”

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B. Barber

Brandon Barber

New Car Manager

  • (469) 960-7240
Kameron Sneed

Kameron Sneed

Used Car Manager

  • (469) 960-7240

Lewisville logo
Kameron Sneed

Bio:
Hi, I am Kameron! I am the Used Desk Manager at Sam Packs Five Star Ford Lewisville. I have worked in the car business and with Sam Pack Five Star Ford Lewisville since 2014. Some unique facts about myself are, I love traveling to Mexico, I like to go hunting, and I love horses. On my days off I tend to the farm. What I enjoy the most about the work that I do is accomplishing the customer’s goals each and every day.

My dream car is an F-350 Dually.

Philosophy:
“It does not matter how slowly you go as long as you don’t stop.”

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Wes Remington

Used Car Manager

  • (469) 960-7240
Tom Andrews

Tom Andrews

In Loving Memory

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Tom Andrews

Bio:
Hi, I am Tom! I am the finance director at Sam Packs Five Star Ford Lewisville. I have worked in the car business since March 1988, and I have worked with Sam Packs Five Star Ford Lewisville since September 2003. Some unique facts about myself are I am involved in my Catholic Church, I love the Boston Red Sox, I proposed to my wife at Fenway Park in 1995; Red Sox vs the Texas Rangers. I am proud to work for the Pack family for 20 years and I love how they care for their employees. On my days off I like to spend time with my wife and family. What I enjoy the most about the work that I do is being able to see how rewarding every day is because I get to help customers get into the vehicle of their choice.

My dream car is a 1964 Ford Mustang convertible.

Philosophy:
Always be kind to others.

Peter 3:15 – always be ready to give an explanation to anyone who asks you for a reason for your hope but do it with gentleness and reverence.

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Tom Martin

Thomas Martin

Internet Director

  • (469) 960-7240

Lewisville logo
Thomas Martin

Bio:
Hi, I am Tom! I am the fleet director at Sam Packs Five Star Ford Lewisville. I have worked in the car business since September 1998 and with Sam Packs Five Star Ford Lewisville since October 2009. A unique fact about myself is I am retired from the army. On my days off is the honey-do list, try to relax, and not work.

My dream car is a 1965 Mustang Convertible

Philosophy:
It can always be gooder.

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Sean Quackenbush

Service Manager

Lewisville logo
Sean Quackenbush

Bio:
Hi, I am Sean, but I go by Quack! I am the Shop Forman at Sam Pack Five Star Ford Lewisville. I have worked in the car business since 1995 and with Sam Pack Five Star Ford Lewisville since 2008. A unique fact about myself is I am a Seattle Seahawks fan. On my days off I am involved in high school sports and FFA. What I enjoy the most about the work that I do is being able to teach our technicians when they need advice.

My dream car is a 1978 F-100.

Philosophy:

Matthew 23:12- For those who exalt themselves will be humbled, and those who humble themselves will be exalted.

Read Bio
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Sue Bowman

PR/Community Relations Director

  • (469) 960-7240

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Sue Bowman

Bio:
Hi, I am Sue! I am the PR/Community Engagement Director at Sam Pack’s Five Star Ford Lewisville. I have worked in the car industry since August 1994 and with Sam Pack Five Star Ford Lewisville since August 2013. Some unique facts about myself are I love to go country dancing, I love to go to the beach, I love spending time with my daughter, grandsons, and family, and I am a United Way Dancing with the Stars winner. What I enjoy the most about the work that I do is being able to work with people, give back to the community, and being involved in rotary.

My dream car is a fun Convertible.

Philosophy:
Don’t let anyone dull your sparkle!

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Victoriamd

Victoria Minasian-Daniels

OFFICE MANAGER

  • (469) 960-7240
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Andi Gallardo

EMPLOYEE RELATIONS MANAGER

  • (469) 960-7240
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Sandra Chavez

Customer Relations Manager

  • (469) 960-7240
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Hope Arteaga

Internet Manager

  • (469) 960-7240
Zack Perez F&I1

Zack Perez

Director of Finance


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Zack Perez

Bio:
Hi, I am Zack! I am a finance manager at Sam Pack Five Star Ford Lewisville. I have worked in the car business and with Sam Pack Five Star Ford Lewisville since April 2014. Some unique facts about myself are, I have two English Bulldogs, I have two beautiful daughters, and an amazing wife. On my days off I like to spend time with my family. What I enjoy the most about the work that I do is I love putting programs in driveways.

My dream car is a Mustang Mach-E or a F-150 Raptor.

Philosophy:
“Everything happens for a reason.” “I live my life a quarter mile at a time”-Dom

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Womenplaceholder

Missy Bosley

Controller

Internet Department

Internet Department

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Hope Arteaga

Internet Manager

  • (469) 960-7240
  • Email Me
Tom Martin

Thomas Martin

Internet Director

  • (469) 960-7240

Lewisville logo
Thomas Martin

Bio:
Hi, I am Tom! I am the fleet director at Sam Packs Five Star Ford Lewisville. I have worked in the car business since September 1998 and with Sam Packs Five Star Ford Lewisville since October 2009. A unique fact about myself is I am retired from the army. On my days off is the honey-do list, try to relax, and not work.

My dream car is a 1965 Mustang Convertible

Philosophy:
It can always be gooder.

Read Bio
Sales Department

Sales Department

Tony

Tony Gorman

sales consultant
EV/Roush Specialist

  • (469) 960-7240
  • Email Me
Michaelbratcher

Michael Bratcher

Sales Consultant

  • (469) 960-7240
  • Email Me

Lewisville logo
Michael Bratcher​

Bio:

Hi, I am Michael! I am a sales consultant at Sam Pack Five Star Ford Lewisville. I have worked in the car business and with Sam Pack Five Star Ford Lewisville since November 2006. Some unique facts about myself are I love sports and I am a history buff. On my days off I like to relax and do housework. What I enjoy about the work that I do is being able to assist customers.

Philosophy:

“A winner is a person who never gives up.”

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Kenneth Burke1

Kenneth Burke

Sales Consultant

  • (469) 960-7240
  • Email Me

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Kenneth Burke

Bio:

Hi, I am Kenneth! I am a sales consultant at Sam Pack Five Star Ford Lewisville. I have worked in the car business since 1995 and with Sam Pack Five Star Ford Lewisville since 2018. Some unique facts about myself are, I enjoy fishing, family, football, and the beach. I am married to the most beautiful wife, and I have 3 kids. On my days off I spend it with my family. What I enjoy about the work that I do is being able to help all walks of life find the perfect vehicle.

My dream car is a 935 Slant Nose Porsche.

Philosophy:

I can do all things through Christ who strengthens me. Philippians 4:13

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Ivanperalta

Ivan Peralta

Sales Consultant

  • (469) 960-7240
  • Email Me
Alexruiz

Alex Ruiz

Sales Consultant
EV/Roush Specialist

  • (469) 960-7240
  • Email Me

Lewisville logo
Alex Ruiz

Bio:
Hi, I am Alex! I am a sales consultant at Sam Pack Five Star Ford Lewisville. I have worked in the car business and with Sam Pack Five Star Ford Lewisville since May 2022. Some unique facts about myself are I do photography on the side, I love taking photographs of cars, people, food, etc. On my days off I like to spend time with my family and wake up early to watch Formula One. What I enjoy about the work that I do is being able to help people and being able to be around cars.

My dream car is a 2023 Porsche 911 GT3 RS.

Philosophy:
“You don’t expect to be at the top of the mountain the day you start climbing.”

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Nick Cox

Sales Consultant
EV Specialist

  • (469) 960-7240
  • Email Me
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J.R. Ali

Sales Consultant

  • (469) 960-7240
  • Email Me
Moea

Moe Albasha

Sales Consultant

  • (469) 960-7240
  • Email Me
Frank Elesiely

Frank Elesiely

Sales Consultant

  • (469) 960-7240
  • Email Me
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Andrew Culter

Sales Consultant

  • (469) 960-7240
  • Email Me
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Brandon Chapa

Sales Consultant

  • (469) 960-7240
  • Email Me
J Wright

Josh Wright

Sales consultant

  • (469) 960-7240
  • Email Me
C. Burud.

Cameron Burud

Sales consultant

  • (469) 960-7240
  • Email Me
Sgarza

Stevan Garza

Sales consultant

  • (469) 960-7240
  • Email Me
Hugo2

Hugo Peralta-Bustos

Sales consultant

  • (469) 960-7240
  • Email Me
Logan Batchelor (1)

Logan Batchelor

Sales consultant

  • (469) 960-7240
  • Email Me
Cbro

Craig Brock

Sales consultant

  • (469) 960-7240
  • Email Me
Johana Rodriguez

Johana Rodriguez

Sales consultant

  • (469) 960-7240
  • Email Me
Hdavis

Hunter Davis

Acquisitions assistant

  • (469) 960-7240
  • Email Me
Finance Department

Finance

Zack Perez F&I1

Zack Perez

Director of Finance


Lewisville logo
Zack Perez

Bio:
Hi, I am Zack! I am a finance manager at Sam Pack Five Star Ford Lewisville. I have worked in the car business and with Sam Pack Five Star Ford Lewisville since April 2014. Some unique facts about myself are, I have two English Bulldogs, I have two beautiful daughters, and an amazing wife. On my days off I like to spend time with my family. What I enjoy the most about the work that I do is I love putting programs in driveways.

My dream car is a Mustang Mach-E or a F-150 Raptor.

Philosophy:
“Everything happens for a reason.” “I live my life a quarter mile at a time”-Dom

Read Bio
Malcom

Malcolm Recinos

Finance Manager

  • (469) 960-7240
  • Email Me
J. Velasquez

Jakson Velasquez

Finance Manager

  • (469) 960-7240
H. Truong

Henry Truong

Finance Manager

  • (469) 960-7240
  • Email Me
Accounting Department

Accounting Department

silhouette staff

Andi Gallardo

Employee Relations Manager

Womenplaceholder

Missy Bosley

Controller

Andrea

Andrea Ballard

Comptroller

Victoriamd

Victoria Minasian-Daniels

Office Manager

Maria Rico

Maria Rico

HR/Payroll

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Maria Rico

Bio:
Hi, I am Maria! I am the Payroll/HR Admin at Sam Pack’s Five Star Ford Lewisville, Sam Pack’s Five Star Chevrolet, and Sam Pack’s Five Star Ford Dallas. I have been in the car dealership and with Sam Pack Five Star Auto group since April 2021. I love to read and watch Asian Dramas and to learn about Korean culture. On my days off I like to spend time with my family and be a full-time mommy! What I enjoy the most about the work that I do is being able to help our employees and expanding my knowledge by learning the different programs and services that we use.

Philosophy:
It is okay to live a life others do not understand!

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Msteresa

Ms. Teresa

Assistant

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Ms Teresa

Bio:
Hi, I am Teresa! I am an accounting assistant. I have been in the car business and with the Sam Pack Five Star Ford Lewisville since September 2022. On my days off I like to rest!

My dream car is a Ford Explorer

Philosophy:
Be Happy

Read Bio
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Gabby Ramirez

Biller

Lewisville logo
Gabby Ramirez

BIO:
Hi, I am Gabby! I am a biller. I have been in the car business at Sam Pack Five Star Ford Dallas since February 2022 and just recently transferred to Five Star Ford Lewisville in December 2022! A unique fact about myself is I like to collect candles. On my days off, I like to watch movies and go out with my friends. What I enjoy most about my job is how repetitive it is and the work environment.

My dream car is a Corvette

Philosophy:
“We can complain that rose bushes have thorns, or rejoice because thorn bushes have roses” – Abraham Lincoln

Read Bio
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Allison Cantu

Payable/AR

Robyn Kuenzi

Robyn Kuenzi

Inventory clerk

silhouette staff

Rickey Clark

titles

T. Fetamia

Teresa Fetamia

Fleet titles

Service Department

Service Department

silhouette staff

Catherine Estades

Service Manager

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Sean Quackenbush

Service Manager

Lewisville logo
Sean Quackenbush

Bio:
Hi, I am Sean, but I go by Quack! I am the Shop Forman at Sam Pack Five Star Ford Lewisville. I have worked in the car business since 1995 and with Sam Pack Five Star Ford Lewisville since 2008. A unique fact about myself is I am a Seattle Seahawks fan. On my days off I am involved in high school sports and FFA. What I enjoy the most about the work that I do is being able to teach our technicians when they need advice.

My dream car is a 1978 F-100.

Philosophy:

Matthew 23:12- For those who exalt themselves will be humbled, and those who humble themselves will be exalted.

Read Bio
Imageedit 47 4861643211

James Ingalls SR.

Service Advisor

  • (469) 960-7073
  • Email Me
silhouette staff

Ronald Romano

Service Advisor

Zachnixon

Zach Nixon

Service Advisor

Csmith

Cameron Smith

Service Advisor

silhouette staff

Julie Tucker

Service Advisor

S. Alter

Scott Alter

Service Advisor

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Max Peters

Service Porter

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Jose Rodriguez

Service Porter

Jamesingalls

James Ingalls

service technician

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James Ingalls Jr.

Bio:

Hi, I am James! I am a Service Technician at Sam Pack Five Star Ford Lewisville. I have worked in the car business since 2014 and with Sam Pack Five Star Ford Lewisville since February 2020. On my days off I like to hang out with my family. What I enjoy about the work that I do is everything.

My dream car is a Ferrari!

Philosophy:

If you ain’t first you’re last.

Read Bio
Jonathan Shriver

Jonathan Shriver

Service Technician

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Jonathan Shriver

Bio:
Hi, I am Jon! I am a Service Technician at Sam Pack Five Star Ford Lewisville. I have worked in the car business since 2013 and with Sam Pack Five Star Ford Lewisville since August 2015. Some unique facts about myself are I like to overland camp and hunt. I am married to my beautiful wife of three years; I have two corgis and one golden retriever. On my days off I like to off-road, work on project cars, hunt, and travel with my wife. What I enjoy the most about the work that I do is I am able to do what I’ve always wanted to do.

My dream car is a 1969 Camaro RS SS with a 6.2L LS engine.

Philosophy:
Do what you need to now, so you can do what you want when you want later.

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Shaun Clark

Shann Clark

Service Technician

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Shann Clark

Bio:
Hi, I am Shann. I am a Service Technician at Sam Pack Five Star Ford Lewisville. I have worked in the car business and at Sam Pack Five Star Ford Lewisville since September 2018. A unique fact about myself is I am a huge Cowboys Fan. On my days I like to chill. What I enjoy the most about the work that I do is being able to overcome different challenges.

My dream car is a 1993 Ford Festiva.

Philosophy:
If you ain’t first you’re last.

Read Bio
Efrain Pleitez

Efrain Pleitez

Service Technician

Lewisville logo
Efrain Pleitez

Bio:
Hi, I am Efrain! I am a Service Technician at Sam Pack Five Star Ford Lewisville. I have worked in the car business since 2013 and with Sam Pack Five Star Ford Lewisville since July 2022. Some unique facts about myself are my favorite sports teams are Liverpool FC and Dallas Cowboys. I also enjoy watching anime and video games. On my days off I like to play video games, read light novels or manga, watch anime, or ride my motorcycle. What I enjoy the most about the work that I do is turning the wrenches on the cars and knowing the way the engines work has always been enjoyable.

My dream car is a Porsche 911 GT3 or 1998 Subaru Impreza GC8.

Philosophy:
Stuff happens for a reason and opportunities come and go. Enjoy the decisions you make without looking back.

Other Details:
Yo hablo español

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Weshuggle

Wesley Huddle

service technician

Lewisville logo
Wesley Huddle

Bio:
Hi, I am Wes! I am a Service Technician at Sam Pack Five Star Ford Lewisville. I have worked in the car business since 2018 and with Sam Pack Five Star Ford Lewisville since March 2020. A unique fact about myself is my favorite destination is Hawaii. On my days off, I play with my dogs and hang out with my friends and family. What I enjoy the most about the work that I do is being able to constantly learn something new.

My dream car is a Nissan GTR 32.

Philosophy:
Focus on your goal.

Read Bio
Jose Saravia-Romero

Jose Saravia-Romero

Service Technician

LUIS SARAVIA

Luis Saravia

Service Technician

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Jonathan Cintora

Service Technician

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Travis Cline

service technician

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John Lopez

service technician

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Jacob Turner

Service Technician

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Rudy Rajabi

Service Technician

J. Farris

Jason Farris

service technician

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Michael Szymansk

service technician

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Marc Anthony

service technician

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Gerardo Franco

Service Technician

Drez

Dre Zargarnian

service technician

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Jose Zavala

courtesy driver

silhouette staff

Rafael Alvarez

Foreman

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Shawnee Quackenbush

Greeter

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Kylie Beavers

Receptionist

silhouette staff

Victoria Kelly

Receptionist

Parts Department

Parts Department

Chris Booth

Christopher Booth

PARTS

silhouette staff

Preston Jones

PARTS

Abraham Rios

Abraham Rios

PARTS

Andres Rodriduez

Andres Rodriguez

PARTS

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Carlos Sique

PARTS

Gabriel

Gabriel Zaval

PARTS

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Omar Tellez

PARTS

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Manuel Cendejas

PARTS

Monty

Monty Anderson

PARTS

Rmartin

Richard Martinez

PARTS

Preston

Preston McNairy

PARTS

silhouette staff

Jay Udenze

PARTS

silhouette staff

Jay Udenze

PARTS

silhouette staff

Jay Udenze

PARTS

silhouette staff

Jay Udenze

PARTS

Fleet Department

Fleet Department

silhouette staff

Justin Compton

Fleet Manager

Bonnie

Bonnie Janecek

Fleet Manager

silhouette staff

Kerry Ross

Fleet Manager

Kyle Wasson

Kyle Wasson

Fleet Manager

K. Belew

Keaton Belew

Fleet Sales

  • (469) 960-7240
  • Email Me
Customer Care

Customer Care

silhouette staff

Andrea Gallardo

Customer care

Five Star Ford of Lewisville

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  • Parts: (469) 960-7234

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Showroom: 1144 N. Stemmons Freeway Lewisville, TX 75067-2503
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Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user “as is” without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Price does not include applicable tax, title, and license charges. ‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week.
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