Selected Customer Testimonials
jamie burud
Cameron Burud and Five Star Ford Lewisville provide a stellar experience! I love my new Bronco! Thank you !
Bill Wilkinson
The service center was prompt and didnāt try to up sell me a bunch of things I didnāt need
Jennifer Marrs
Five Star Ford in Lewisville is great. Took the Mustang in they dumped me back home and then came and got me when it was done. All in one day. Zack was very informative.
Jonathan Price
Great experience.
Bought a used 2023 Expedition and for once the customer experience was enjoyable.
Visited many car dealerships over the years but this was as ad advertised. No games.
Michael and Kam went out of their way to ensure I left happy, managing my expectations, while delivering a great buying ...
T Moore
Tony was very knowledgeable about electric vehicles and was able to answer every question and concern I have since I have never owned an electric vehicle. He was very nice and professional and patient. Omar was really great about sharing lease options with me since I have also never leased a vehicle before. I would ...
Ryan Collinsworth
Kennith did a fantastic job and Andrea the GM was outstanding throughout the process.
Jay Tapper
Treated very well. Ordered custom Ranger Raptor and they were willing to give it to me for MSRP when others were 3-5 k over
Jason
Alex at Five Star was absolutely amazing to work with. After having a bad experience at Grapevine Ford, I reached out to Alex via phone on a Tuesday, told him the offer I received there, and asked if he could match. He promptly got back to me - met me at exactly my terms - and had the paperwork signed by Wednesday ...
Christine Sullivan
I found Five Star Ford through CarGurus - I wanted to sell my care, and I put bids out to the top three we all know - all beginning with "car"...CarGurus was not the highest bid. BUT...I was immediately contacted by a rep from CarGurus who worked for Five Star Ford - his name is Hunter. I told him their offer was not the highest ...
Lanita Gafford
I had remote service for a vehicle recall. It was simple, seamless, the technician was friendly and knowledgeable.
Daryl Vaught
Ivan Peralta was my salesman for a recent purchase of a Ford Explorer. I'm from out of state and made the deal with Ivan literally over the phone. Great guy very professional and Henry in finance rounds off a great team. Go see these guys if youre ready for a great experience.
Anna Sage
We were extremely pleased with our experience at Five Star Ford of Lewisville. Alex Ruiz was our salesman and he was fantastic. You can tell he is really driven to work hard and always had a positive attitude. We also enjoyed working with the Sales Manager Brandon. We had some hiccups during the process and they did ...
Service Manager
Frank Eleisely with internet sales is amazing. He responded to me at 7am and I had a no hassle deal finalized before noon. This is about the time that the slick Willieās in other dealers get up every day.
Frank. Brandon and Zack were all above expectations.
Best dealer in North Texas! No BS,
Sergio Lara
Iāve taken my truck to this dealership for service twice now, and both experiences have been excellent. Each time, they provided me with a ride home while my truck was being serviced, which I really appreciated.
This past Friday, I accidentally left a pair of sunglasses in the vehicle that gave me a ride home. Luiz was the ...
Cam Fuller
I had the pleasure of working with Brandon and Moe recently. They were incredibly patient with my seeking of a āunicornā. They worked tirelessly to help meet my needs. They were respectful of a woman looking for a truck (which yes is still not the norm). I truly enjoyed working with them.
Tara Kayy
EXCELLENT CUSTOMER SERVICE!!!! Nick and Cameron took really good care of us with both selling our truck to them and buying a quality used vehicle. My fiancƩ and I really appreciated the professionalism and dedication they had to get us the best deal. Cannot recommend this place enough!
Jesus Briseno jr.
Hugo Peralta is your guy. My family has bought 3 vehicles. 2 used and 1 New and each time there were variables that needed to be taken care of. Helped solve them all. I appreciate how knowledgeable and down to earth hugo is. Very happy, every time we see him. Need a vehicle? please give him a holler, trust that he'...
Joshua Vaughn
Edit: Sean spoke to me in person once I got my service scheduling problem fixed. Very pleasant gentleman helped me with no issues.
Great in person customer service, and good attitudes.
Larry Branch
They were really courtesy, friendly and helpful. They work with me to get me into that truck and I really appreciate what theyāve done they went above and beyond their call.
Douglas Harden
If buying a Ford car or truck, I highly recommend Five Star Ford in Lewisville.
tjw
One amazing dealership. JR and the entire staff are just the best ever to deal with. This is the dealership that has better service than Mercedes Benz! I know personally as I have purchased 6 or 7 trucks from them. It gets no better than this! I came in to drop off a lease and left with a new truck in same day! The finance ...
Bernette Lindamood
Excellent customer service while purchasing. JR wasn't pushy and was very polite. The finance department went above and beyond to get me the deal I wanted. Great job!
Dickie Hunter
I recently purchased a Ford Bronco from Five Star Ford of Lewisville. I generally do not like buying vehicles due to the back-and-forth hassle of settling on the purchase price of the new vehicle and the trade-in of the old vehicle. That wasn't the case with Five Star. The sales rep was Nick Cox - do yourself a favor, ask for ...
B&GG Gonzalez
(Translated by Google) Very friendly and the acquisition process for my 2025 Bronco was quick.
(Original)
Muy amables y fue rÔpido el proceso de adquisición de mi bronco 2025
Natalie Calvert
Alex was great! He found me the exact car I wanted and worked with me on it!! Super easy and fast process!!
Riko Curiel
There was a hiccup with getting my license plate that took longer than expected, which was definitely frustrating. But mistakes happen, and being able to make things right is something I can respect. The dealership stepped up and offered a solid solution. Rickey and Nick go above and beyond to make sure youā...
Suresh Rao
I brought in my Ford Maverick for a service of faulty 120V power plug. This was not allowing us to charge our notebook while on the road.
My service advisor, Scott Alter, was very professional, knowledgeable and courteous. He and his quickly identified the issue, ordered parts and replaced the bad socket in a timely ...
Chris Evans
Alex was great to work with and everything went smooth as expected. My wife is loving the new Mach-E
Roger Preble
Five Star Ford in Louisville is under new management and let me tell you there is a huge difference⦠Iāve bought I donāt know 13 or 14 vehicles from them ā¦actually I went away from Five Star for a while because of the management and now Iām back and you have to ask for Mo⦠MOE he will take care of you
Ron Hawkins
Wonderful buying experience; our salesman, Frank, was very helpful and made our entire experience very easy. Will use Five Star of Lewisville again on our next Ford purchase!
Susan Johnson
We wanted a new ford and the service we received was top notch, gave us a great value on our trade in and I feel did not give us the run around on the new pickup we purchased. We will be back in the future.
Tamara Ryan
If you're like most of us around here and have limited time to take care of things, mobile service is the way to go, I was so pleased with the service I received. I saved time and money and have used them twice already. The person to ask for is Andre, he took the best care of us!!
John Reed
Stevan was an amazing sales person!
Fantastic and smooth process!
Another great asset was Andrea Ballard, the general manager!
Lots of great things going for this store!!
Leighanne Jones
My experience with five star ford in Lewisville was amazing. After already having a not so great experience elsewhere I was a little hesitant. However, Joseph made sure to make this experience much more positive with trading in my car & getting a 2024 Ford Bronco. I was in and out within 2 hours compared to my 6 at ...
Tammy Daves
I called Logan about a vehicle I saw online. It was gone, but he took my number and said he would find exactly what I wanted. He knew I wasnāt in a hurry and was just looking. He found exactly what I wanted. The process was fast and easy. The finance dept asked what add on I wanted and didnāt try to sell me anything ...
Anthony Figueroa
Sam Packās Five Star Ford Lewisville best experience ever. Come see Cameron he is a great Sales Consultant!
Cwbanw "This dealership makes you feel welcome and appreciated in"
This dealership makes you feel welcome and appreciated in both sales and service. It was a very pleasant experience and Iāll continue to recommend to friends and family.
Cwbanw "This dealership provided a very pleasant experience and"
This dealership provided a very pleasant experience and Iāll continue to recommend to friends and family.
Rebltwt "We have been doing business at 5 Star Ford In Lewisville"
We have been doing business at 5 Star Ford In Lewisville for many years. We used to have Jakson as a salesman, but I have to say that having him in Finance was such an easy-going and amazing experience! He made the process Super quick and easy for us! I would highly recommend using him when you go to Finance!!
Troyal "Xavier answered all my questions no matter how silly they"
Xavier answered all my questions no matter how silly they were. Very professional I will always come back to see Xavier. He is a hard worker that deserves a raise not to mention he represents the Sam pack brand well!
Dallasshifflett "Ive bought multiple vehicles from here and never had a"
Ive bought multiple vehicles from here and never had a bad experience. The Perez brothers have always taken great care of me. The dealer market definitely needs more people like them
Chris C. "Xavier made the entire buying process easy."
Xavier made the entire buying process easy. Usually it is a stressful event for me, but not at Five Star Ford in Lewisville.
Xavier was informative, responsive, and helped me secure the best deal without being pushy. I cannot say the same for other dealerships that I visited.