Your Five Star Ambassador Team
Driving Culture. Elevating The Guest Experience.
At Sam Pack’s Five Star Ford Lewisville, our guest experience starts with our people. This Ambassador program was created to recognize select team members who lead by example, champion our culture, and help create the kind of experience that makes our guests feel welcomed and valued.
These ambassadors represent the best of who we are: welcoming, knowledgeable, positive, helpful, and committed to doing things the Five Star Way.
Five Star Ambassadors
Rohit Patel
Sales Consultant
Tanya Pearman
Retail and Wholesale Sales
Mayra Moreno
Service Concierge
Dre Zargarnian
Service Experience Manager
Andi Gallardo
EMPLOYEE RELATIONS MANAGER
Why it Matters
Buying, selling, or servicing a vehicle should feel comfortable, transparent, and enjoyable. Our ambassadors help ensure that every guest who walks through our doors feels seen, heard, and appreciated.
They also help us continue building a workplace where employees feel proud, supported, and motivated to deliver excellence.
Our Promise
The Five Star Ambassador Program is more than recognition – it’s our commitment to continuing to grow a culture where great people create great experiences.
